We provide professional after-sales service satisfying customer's requirements, including: on-site installation and commissioning of equipment, equipment maintenance, equipment testing, equipment fault diagnosis, spare parts replacement service, on-site construction of equipment, on-site commissioning of equipment and technical training, etc.
Site Installation and Debugging
According to the implementation schedule of the project, we will send on-site engineers with professional qualifications and rich experience to the user to provide the user with guidance on the on-site installation of the equipment. For the commissioning of the on-site equipment, our company's on-site engineers will complete the commissioning of the equipment. Our on-site engineers can meet any of your requirements for installation and debugging of the system or equipment.
Maintenance of equipment
We send professional maintenance service personnel to provide equipment maintenance services, we give equipment operation suggestions for users, we ensure a smooth start-up of equipment, and we also provide the traceability services for equipment maintenance records.
Equipment inspection
We send professional electrical engineers to carry out testing services on the equipment. We use special instruments and meters to carry out all-round testing on the equipment to help you prevent various problems of the equipment in the power distribution system in time and provide preventive guarantee for the continuity of equipment work.
Equipment fault diagnosis
We have many years of rich experience in fault diagnosis for equipment faults. We will send experienced electrical engineers and adopt professional instruments and meters to solve the problem of equipment failure for you.
Spare parts replacement service
We provide high-quality spare parts replacement service. We use the equipment of Lanhe Electric's common spare parts library and help you to replace the required spare parts in time according to the specific requirements of users to minimize the losses caused by equipment not being put into operation.
Equipment on-site construction, put into operation service
The professional service personnel of Lanhe Electric will provide you with professional on-site construction services according to the characteristics of various industries and different on-site environmental conditions, so as to ensure the safe connection between the equipment and the system and ensure that the equipment installation meets relevant standards. At the same time, we also provide equipment commissioning services.
Technical training service
Lanhe Electric has a group of experienced trainers who have several years of professional experience in power system and equipment management training. Lanhe Electric can provide users with comprehensive and systematic professional training in product theory and application as well as flexible personalized training according to users' requirements.